Patient Transportation Jobs

Job Responsibilities

Frontline Transport

• Transporting hospital patients to appointments within the hospital and/or arrivals and discharges.
• Understanding established metrics and efficiently completing transports within timeframe.
• Making direct interaction with patients to ensure their safety and comfort.
• Collaborate and communicate dispatch information with Patient Flow Managers.
• Safely support the patient population to minimize potential for fall risk.

Frontline Dispatch

• Liaison between Transporters, Transportation Management and hospital end-users.
• Customer-focus behind-the-scenes coordination of operation.
• Support efficient patient throughput and customer service.

Management

• Responsible for the effective supervision of Patient Transportation services which includes but is not limited to the successful management of: frontline patient transporters, dispatch, client relations, patient and customer satisfaction, program quality standards, patient flow improvements, performance improvement, and personnel performance and productivity.
• Ensure compliance with regulatory agencies and with established policies and procedures.
• Continued leader evolution and career development.

Required Education

Education requirements vary by role, here’s what you need to get started:

Frontline

Degrees are not required, however a High School Diploma or equivalent education level is preferred.

Management

Bachelor’s degree or equivalent combination of education and experience.

Training You Receive

• Comprehensive job-specific onboarding and training. When you join, we’ll make sure to help you learn all the technical skills needed for success in your role.
• Learning never stops, so we provide annual job-specific refresher training to help you keep growing and succeeding in your role.
• Skill & leadership development, plus career planning tools to support your growth within Crothall.

My Great Start

My Great Start is a Crothall Healthcare program that helps ensure your success. In the first week you’ll work towards fostering relationships with your team and the company, with the goal of learning more about the company. My Great Start continues through the next 90 days and includes brief check-ins every 30 days to ensure your success and continued growth.

Foundations

The program consists of self-paced e-learning modules and includes an overview of the company, lessons in leadership, patient experience, talent management and critical compliance training.

Positive Impressions Program

This development program trains you on how to create the most caring, safe and personalized experiences for patients in the hospital where you work.

Starting Salary

Frontline

Frontline compensation varies by market and hospital location. On average, wages start at $15 per hour.

Management

Early management level salaries starting at $54,000. Salaries vary by market, and hospital location and role level.